Frequently asked questions.

 

 

1. How big are your containers?

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10-Yard Container

• Dimensions: 16’ L × 8’ W × 2’ H

• Capacity: Approximately 10 cubic yards

• Tonnage Limit: 2 tons*

 

25-Yard Container

• Dimensions: 20’ L × 8’ W × 4’ H

• Capacity: Approximately 25 cubic yards

• Tonnage Limit: 3 tons*

 

40-Yard Container

• Dimensions: 20’ L × 8’ W × 6’ H

• Capacity: Approximately 40 cubic yards

• Tonnage Limit: 4 tons*

 

*Additional fees apply for any weight exceeding the tonnage limit.

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Important Guidelines

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Please do not place dirt, concrete, or other heavy materials in the 25-yard or 40-yard containers, as the weight may exceed lifting capacity.

For heavy debris such as dirt, concrete, slate, roofing, or large volumes of drywall, we offer specialized containers designed for safe removal and disposal.

 

Tell us about your project needs, and our professional team will recommend the most suitable container at the best price.

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2. What am I allowed to put in the container?

 

Prohibited Items

 

For safety and regulatory reasons, the following items cannot be placed in our containers:

 

• Tires

• Car batteries

• Chemicals (lawn products, pesticides, etc.)

• Hazardous materials

• Liquids (paints, paint thinners, etc.)

• Freon-containing appliances (refrigerators, freezers, air conditioning units)

• Gas or propane tanks/bottles

• Engine parts containing oil or gasoline

 

 

*Additional fees may apply, or the container load may be rejected if prohibited items are found.

 

 

Accepted Items

 

Our containers are suitable for construction and renovation debris, including:

 

• Wood (non-treated lumber)

• Drywall

• Carpet

• General construction waste

 

 

 

Special Materials

 

Certain materials require special handling and pricing, including:

 

• Creosote lumber, pilings, and railroad ties

• Asbestos

• Roofing shingles

• Brick, block, slate, concrete, or dirt

 

 

Please contact us to discuss your project so we can recommend the right container and pricing for your specific debris.

 

3. What is C&D?

 

Construction debris includes any material generated from construction, renovation, or materials physically attached to a building. This includes, but is not limited to:

 

• Guttering

• Windows

• Cabinets

• Doors

• Sheetrock or plaster

• Carpet

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These materials are suitable for disposal in our containers.

 

4. What is MSW?

MSW, or Municipal Solid Waste, refers to the everyday trash generated in homes and collected during weekly waste pickups. This includes common household furnishings, except for items listed under our special materials section.

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5. How long can I keep the container?

 

Our containers are available for up to 7 days.

A $35 per day fee applies for each additional day beyond the standard rental period.

 

6. Can I keep the container longer?

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If you need to keep a container beyond the standard rental period, please contact our office. An additional fee of $35 per day will apply.

Before scheduling pickup, ensure that your project is complete and that the area around the container is clear and accessible for our team.

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7. Do I need to call the office for the container to be picked up?

 

We recommend contacting us a few days in advance to schedule container pickups.

If your project finishes earlier than expected, please call our office, and we will arrange an early removal at your convenience.

 

8. What if I need another container?

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If you require a container swap, please contact us. We will deliver an empty container and remove the full one.

Please note that full pricing applies to the second container, as our rates are based on per-container pricing, which covers delivery, pickup, and disposal fees.

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9. What do I pay if my container exceeds the weight limit?

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Landfill fees continue to rise, and our dumping fee is $110 per ton for any weight exceeding the allotted tonnage. We do not charge for minor overages of 0.25 tons or less.

 

By using our services, you agree to pay for any overweight charges. Like the rest of the industry, we operate on a tipping/tonnage system: when a container is removed from your property, it is weighed at the landfill, and a dump ticket is issued to the driver.

 

To avoid overweight fees, please follow our loading guidelines carefully. Any citations or fines resulting from overweight containers are the responsibility of the customer.

 

If your project involves particularly heavy materials—such as dirt, roofing, drywall, or concrete—please contact us in advance so we can recommend the appropriate container and avoid additional fees.

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10. How do I pay, and do I have to be on location for delivery?

 

We accept C.O.D. cash payments, which require the customer to be on-site at the time of delivery or if special placement instructions are needed.

 

If you pre-pay by credit card (Visa or MasterCard), you do not need to be on-site.

 

A credit card retainer is required for:

 

• C.O.D. transactions

• Customers handling heavy or mixed materials (e.g., roofing shingles, dirt, concrete, etc.)

 

 

We also require a signed service ticket when placing a container. If you cannot be present, please provide a fax number or email address for signing purposes.

 

If you will not be on-site, it is recommended to place a cone, trash can, or small sign to indicate the desired container location.

 

Please provide alternative placement options when ordering, as safety or property concerns may occasionally prevent placement at your preferred location (see Question 13 for details).

 

11. How much material can I put in the container?

 

All containers must be filled level with the top or below. Due to Department of Transportation (D.O.T.) regulations, we cannot haul items that extend above the container. Any materials exceeding the top may be removed before pickup, or you may be asked to offload excess material to ensure safe transport.

 

Please note that the container is your responsibility while in your possession until it is picked up. Inform neighbors that the container is for your personal use and is not a community cleanup event.

 

Using a tarpaulin (tarp) can help prevent excess loading by others and ensure the container is used safely and efficiently.p

 

12. Can the containers damage my property?

 

Yes, our containers are equipped with rear wheels to facilitate easy “roll-off” placement. Each container weighs approximately 3 tons, while our trucks weigh significantly more. For safety and to minimize potential damage, we prefer to place containers on hard surfaces.

 

• Lawns: Even if dry, rain can soften the ground, causing containers or trucks to sink.

• Asphalt driveways: Hot weather may soften surfaces, potentially leaving divots from the weight of containers.

• Protective measures: Placing plywood under the container rails can reduce the risk of scratches, scarring, or ruts in dirt.

 

 

Important: We are not responsible for any damage caused during placement or pickup. Drivers will not cross neighboring property lines without a signed Property Damage Liability Waiver from the property owner.

 

Our drivers reserve the right to deny placement in areas deemed unsafe. If you have questions or concerns about container placement, please contact us in advance.

 

13. I would like my container here, why won't you put it there?

 

Our drivers are highly trained and experienced, and we provide them with full discretion to determine the safest and most efficient placement for containers.

 

However, due to truck turn radius and the space required for placement, some areas may be inaccessible. Additionally, the truck boom must lift containers approximately 30 feet, so low-hanging power lines, tree branches, carports, or garages can restrict placement.

 

While we strive to accommodate your preferred location, our drivers prioritize safety and proper placement. If you have questions or concerns about placement, please contact our office for assistance with alternative options.

 

14. Do I need a permit?

Yes, customers are responsible for obtaining all necessary permits.

 

If your container will be placed on a public street in the City of Los Angeles, you will need a permit. For more information on how to obtain a street permit, please click the following link

http://bsspermits.lacity.org/buildingmaterials/public/control.cfm?action=new_app&frames=2&cfid=74425&cftoken=94261438

 

15. What areas do you service?

 

We currently service Los Angeles, San Fernando Valley, Glendale, Burbank, and surrounding areas.

 

Please call us with any questions regarding service, Dumpster recommendations, or scheduling.     

888 68 WASTE or 818.509.1352